Dozens of tow trucks join in a rolling demonstration between Hartford and Newington. Photo by WTIC's Matt Dwyer.
Auto body shop owners say insurance companies are improperly steering drivers towards low-cost repair shops that work with insurers.
The Autobody Association of Connecticut says the low-cost work is substandard. They say state lawmakers need to take action. One bill favored by owners stalled in committee. They say a second bill is still alive.
The Insurance Association of Connecticut says insurers can be trusted, and repairs done by the shops are safe.